Digital Legal Delivery

Experience

Insights

Awards

Contacts

Digital adaption is presenting businesses with efficiencies and opportunities at pace – Herbert Smith Freehills is no different.

Continuing to support our clients with this rapid change, we created a team of the best analytical legal minds backed by investments in cutting-edge tools and technologists in our multi-strand Digital Legal Delivery group.

Delivering a holistic response to clients, our problem solvers support businesses needing invention and fresh thinking from their legal advisers alongside the technical excellence you expect from a leading global law firm.

Leveraging experience to map the intersections where people and tech deliver results, our group supports businesses undergoing their own digitisation projects and those who seek freedom from the manual and inefficient processes of traditional legal services delivery.

Experienced at delivering large and complex legal services, we are experts in the delivery of data-intensive mandates.

Imagining possibilities, our Digital Legal Delivery group is implementing the best solutions today, while experimenting with emerging tools to understand their practical applications for tomorrow.

Evolving through design thinking, legal project management, advisory and new law frameworks, generative AI came as no surprise to HSF’s digital team, neither will the next big digital transformation.

Experience

Multinational telecommunications company

Providing a managed legal service for a multinational telecommunications company in relation to consumer claims, including defending claims up to trial. The claims included litigated cases allocated to the multi-track. As a result of our involvement, our client’s inhouse legal and complaints team had more time to focus on the strategic matters which required their attention.

Large financial institution

Our Legal Operations Advisory team advised a large financial institution to re-imagine their legal function and supported their transformation. This project involved a large data gathering exercise to capture and analyse current state activity, technology usage and key opportunities for change so that the client could move closer to their future-state aspirations.

Financial services client

Implementing and managing a redress project, mandated by the regulator, on behalf of a financial services client. Digital's lawyers assessed complex claims comprising up to 52 categories of loss, including consequential losses, with claim values up to £39 million.